Shipping & Refunds
···~<<✦✥ RETURN & EXCHANGE From Bali Handmade items ✥✦>>~···
No Returns or exchanges are accepted. Each item is made to order and can not be returned. Please take this into consideration before making your purchase. Thank you for your understanding and for supporting ethical slow fashion.
···~<<✦✥ SHIPPING From Bali Handmade Items ✥✦>>~···
✥ Processing times:
We make every piece to order. Please allow 15 to 40 days from the date of order to delivery.
Our items ship from Indonesia from our small artisanal studio located in Bali. Thank you for supporting ethical slow made fashion.
Please note it is postal services requirements to provide the recipient's phone number for International Registered Mail, make sure to enter your phone number upon check out so we can proceed to shipping without any issue.
You will receive a shipping confirmation along with tracking number as soon as your order is shipped.
✥ Estimated shipping times
Estimated arrival time from shipment day:
United States: 7-10 business days
Canada: 7-10 business days
Europe: 7-10 business days
Australia, New Zealand and Oceania: 4 - 5 business days
The rest of the world: 7-10 business days
We do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping company itself, any holidays, weather, and your local customs office.
All purchases are sent with a tracking number.
Once your order is dispatched you will receive a confirmation and the tracking details to the email address you provided.
✥ Customs, Duties and Import taxes:
Your order may be subject to customs fees or taxes, which are levied once a shipment reaches your particular country.
Sacred Creations Designs is not responsible for any customs and taxes applied to your package by your local authorities. You will be responsible for paying these additional charges for customs clearance.
The amount payable depends on the country to which the order was shipped. Please contact your customs office for a specific amount and percentage breakdown.
Please be aware that it is your responsibility to track the package and make arrangements to be available when delivery is expected. We are not responsible for the package once it has been shipped. If the package is undeliverable due to access issues for the delivery service, or if the package is lost in transit no claims can be made for replacement or refund. If you have not received your package please contact DHL) before you contact us.
···~<<✦✥ SHIPPING From Australian & Indian Handmade Items ✥✦>>~···
Orders are sent within 7 days from Australia. Once an order has been dispatched you will receive a email with tracking.Thank you!
DOMESTIC ORDERS cost $10 AU for standard postage with tracking ~ Items are shipped via Australia post, with tracking number. Orders usually arrive within 3- 12 days from the day they are sent out.
INTERNATIONAL ORDERS cost $20 AU for standard postage with tracking~ Items are shipped via international air post. Although shipping times can vary from country to country, and if they get held up in customs or not. Please know your country's shipping policies and import taxes. Sacred creations is NOT responsible for any of these extra charges.
Insurance on packages costs extra and I do not include insurance unless it is specifically asked for. Once a package has been shipped it is out of my control.
Australian customers - All Domestic services are operating as normal, please expect short delays.
USA customers - Shipping is taking 3 to 4 weeks from dispatch date with Standard Airmail averaging around 3 weeks, The mail has been running quickly lately though some parcels occasionally get delayed in customs. Please keep a eye on your tracking number on the USPS website, you also can sign up for email updates through the USPS website. Australia Post continues to work closely with partner airlines and postal operators to try to move items as quickly as possible. I will do everything we can to ship your order as soon as possible. Thank you so much for your patience through this worldwide pandemic.
United Kingdom - Parcels are generally taking 3-5 weeks averaging 3 weeks from dispatch date. Australia Post continues to work closely with partner airlines and postal operators to try to move items as quickly as possible. Please keep a eye on your tracking number once added. You can sign up for email updates on the Auspost website if you wish.
-Canada - Parcels at the moment should take 3-6 weeks from dispatch date on average. There might be post delays experienced due to Covid-19 delay disruptions. Australia Post continues to work closely with partner airlines and postal operators to try to move items as quickly as possible. Please keep a eye on your tracking number once added. You can sign up for email updates on the Auspost website if you wish.
Europe - Parcels at the moment should take 3-6 weeks to most areas from dispatch date averaging 3-4 weeks. There might be some post delays experienced due to Covid-19 delay disruptions but the network has been running pretty smoothly lately. Australia Post continues to work closely with partner airlines and postal operators to try to move items as quickly as possible. Please keep a eye on your tracking number once added. You can sign up for email updates on the Auspost website if you wish.
China, most of Asia and New Zealand -Please be advised that normal services to New Zealand , most of Asia and China have resumed with possible short delays.
···~<<✦✥ RETURN & EXCHANGES From Australian & Indian Handmade items ✥✦>>~···
We accept returns and exchanges within 30 days. Please contact us if you have any issues with your garments. Thank you